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How to Listen: Tools for opening up conversations when it matters most

How to Listen: Tools for opening up conversations when it matters most

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How to Listen: Tools for opening up conversations when it matters most by Samaritans' own Katie Colombus

A practical and valuable guide to how to become a better listener in every area of your life. 

Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues.

From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical advice to apply to your own life. Friendly and approachable, with a preface by Michael Palin, it includes helpful tips from trained Samaritans on how to talk about how we are feeling, as well as how to listen to one another in a way that can prevent day-to-day concern or worry from escalating into more complex emotions.

How to Listen is published to coincide with our Brew Monday campaign.

According to the World Health Organisation, 1 in 4 people will deal with a mental health condition at some point in their life.

Samaritans, a UK organisation with global affiliation, have been listening for 65 years, and now have more than 20,000 volunteers across the UK and Ireland, answering 5 million calls every year.

Samaritans was founded in 1953 by vicar Chad Varah, who wanted to offer a listening service to anyone who was struggling and contemplating suicide. There are now more than 20,000 Samaritans volunteers in 201 centres across the UK and Ireland, taking calls, emails and text messages from people who need to talk about what they're going through. The charity also works with schools, local communities, prisons and hospitals to provide emotional support to those who need it. They work closely with researchers and campaigners to continually raise awareness and improve mental health services in the UK and Ireland.

Publication date: January 07, 2021
EAN\ISBN-13 9780857839404
BIC 2.1 Self-help & personal development (VS)
Coping with personal problems (VFJ)
Health & personal development (V)
Mental health services (MBPK)
Binding: Paperback
Format: Z (210x149)
Depth: 18mm
Extent: 192 pages

Customer Reviews

Based on 13 reviews
A great read

It's an informative, great read and I've recommended it to family and friends, the book gives practical pointers towards being a good listener to help aid the other person to really feel able to talk and open up.

Simple, clear and helpful

This is a brilliant and important book, which I have already recommended to a friend. It gives practical, down-to-earth and realistic guidance on how to be a better listener. It offers reassurance that we are all capable of helping someone in need, and that we don't need to be perfect to make a real difference, whilst also challenging us to improve our skills. I'd give more than five stars if I could.

Amazing book

Am part way through this just incredible book and am blown away with the approaches it advises. A must get for any kind soul.


How to Listen: Tools for opening up conversations when it matters most


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