Free delivery on orders over £40 | Standard P&P £4.99

Shipping policy

Shipping policy

We charge £4.99 postage and packing fee for all orders (irrespective of number of items ordered, size or weight) and dispatch via Royal Mail delivery.

Orders can be delivered anywhere in the United Kingdom (England, Wales, Scotland and Northern Ireland).

Your order should be delivered within 7 calendar days of you placing your order - if your order isn't with you after 7 calendar days, please email us at onlineshop@samaritans.org.

If you've ordered multiple items, they could be dispatched separately.