Shipping policy

Shipping policy

We charge £3.90 for all orders (irrespective of number of items ordered, size or weight) and dispatch via Royal Mail delivery.

Orders can be delivered anywhere in the United Kingdom (England, Wales, Scotland and Northern Ireland).

Your order should be delivered within 7 calendar days of you placing your order - if your order isn't with you after 7 calendar days, please email us at onlineshophelp@samaritans.org

If you've ordered multiple items, they'll be dispatched together.