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How to Listen: Tools for opening up conversations when it matters most

How to Listen: Tools for opening up conversations when it matters most

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How to Listen: Tools for opening up conversations when it matters most by Samaritans' own Katie Colombus

A practical and valuable guide to how to become a better listener in every area of your life. 

Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues.

From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical advice to apply to your own life. Friendly and approachable, with a preface by Michael Palin, it includes helpful tips from trained Samaritans on how to talk about how we are feeling, as well as how to listen to one another in a way that can prevent day-to-day concern or worry from escalating into more complex emotions.

How to Listen is published to coincide with our Brew Monday campaign.

According to the World Health Organisation, 1 in 4 people will deal with a mental health condition at some point in their life.

Samaritans, a UK organisation with global affiliation, have been listening for 65 years, and now have more than 20,000 volunteers across the UK and Ireland, answering 5 million calls every year.

Samaritans was founded in 1953 by vicar Chad Varah, who wanted to offer a listening service to anyone who was struggling and contemplating suicide. There are now more than 20,000 Samaritans volunteers in 201 centres across the UK and Ireland, taking calls, emails and text messages from people who need to talk about what they're going through. The charity also works with schools, local communities, prisons and hospitals to provide emotional support to those who need it. They work closely with researchers and campaigners to continually raise awareness and improve mental health services in the UK and Ireland.

Publication date: January 07, 2021
EAN\ISBN-13 9780857839404
BIC 2.1 Self-help & personal development (VS)
Coping with personal problems (VFJ)
Health & personal development (V)
Mental health services (MBPK)
Binding: Paperback
Format: Z (210x149)
Depth: 18mm
Extent: 192 pages

Customer Reviews

Based on 17 reviews
Beautifully simple

This was so easy to read and understand, but it felt extremely important. I'm very glad I read it.

Excellent, thought provoking read!

This is a fantastic book, chucked nicely so you can read a few pages at a time and some great pointers and advice from volunteers and people who have experienced the need to have an ear to listen to them. It’s really made me think about how effective a listener I am and made me listen and talk in a whole new way.

It’s also made me realise how much I need someone who can just listen... makes me want to be a part of creating a world of better listeners...

Fast delivery and a fantastic book

I’d really recommend this book especially at this current time. It has very good tips and advice.

Empowering and enabling

Even before reading this book to the end I can recommend it. Easy to read. Every chapter and section so far has gems of insight, common sense and the encouragement that each one of us ordinary/extraordinary people is able, just by using simple listening suggestions, to make a difference. Imagine if we became a nation of listeners one to another.....

A great read

It's an informative, great read and I've recommended it to family and friends, the book gives practical pointers towards being a good listener to help aid the other person to really feel able to talk and open up.